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Acceptable Use Policy

Last updated: September 27, 2026

This policy was last updated on the date shown above. For questions, contact legal@creagentic.ai.

Purpose

This Acceptable Use Policy ("AUP") governs your use of CREagentic services. It is designed to protect the platform, our users, and our infrastructure. By using CREagentic, you agree to comply with this policy.

Prohibited Uses

You may not use CREagentic to:

  • Upload or process malware, viruses, or malicious code
  • Attempt prompt injection, jailbreaking, or other attacks against AI systems
  • Resell, sublicense, or redistribute API access without an Enterprise agreement
  • Scrape, crawl, or systematically extract data from the platform
  • Impersonate another person or entity
  • Upload content that infringes on intellectual property rights
  • Process data subject to specific regulatory requirements (e.g., HIPAA-protected health information) without appropriate safeguards
  • Engage in any activity that disrupts or degrades the Service for other users

Rate Limiting Policy

CREagentic enforces rate limits to ensure fair access for all users:

  • API requests are limited per minute and per day based on your plan tier
  • AI analysis requests have separate, lower limits to manage compute costs
  • Exceeding rate limits results in temporary throttling (HTTP 429 responses)
  • Persistent abuse of rate limits may result in account suspension

Rate limits are documented in our API documentation and usage dashboard.

Account Suspension Criteria

CREagentic reserves the right to suspend or terminate accounts that:

  • Violate this Acceptable Use Policy or our Terms of Service
  • Engage in fraudulent billing or payment disputes in bad faith
  • Attempt unauthorized access to other users' data or internal systems
  • Generate excessive load that impacts service availability for others
  • Are reported for infringing third-party rights (after investigation)

Where possible, we will provide notice and an opportunity to remedy the violation before suspension. However, we may act immediately for severe violations that threaten the security or availability of the platform.

Reporting Violations

If you become aware of any violation of this policy, please report it to abuse@creagentic.ai. We investigate all reports and take appropriate action.

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